ad999 Terms and Conditions
Please read all terms and conditions carefully before using this platform. Important information about your account, bonuses, payments and responsible gaming is provided here.
These terms and conditions ("Terms") govern the ad999 platform and all its services. When you register, log in or use any service on ad999, you are automatically considered to have accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our services. ad999 reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.
General Provisions and Definitions
1.1 Definitions
The meanings of some important terms used in these Terms are given below:
- "Platform" — the ad999 website and all digital services connected to it.
- "User" or "Member" — any person who holds a registered account on ad999.
- "Account" — the personal user profile of each member.
- "Bonus" — any promotional offer, credit or reward granted by ad999.
- "Bet" — a financial wager placed to participate in any game or sports event on the platform.
1.2 Purpose of the Platform
ad999 is an online entertainment platform where users can enjoy casino games, live dealer games, slots and sports betting. This platform provides services in Bengali specifically for users in Bangladesh. ad999 is committed to delivering a gaming experience in a safe, transparent and fair environment.
Account Registration and Management
2.1 Eligibility Requirements
- You must be at least 21 years of age to open an account on ad999.
- You must be a resident of Bangladesh.
- Each person may operate only one account. If multiple accounts are found, all of them may be permanently closed.
- Users from regions where online gaming is officially prohibited are not eligible to register.
2.2 Registration Process
You must provide accurate and complete information at the time of registration. ad999 reserves the right to cancel an account at any time if false or incorrect information is provided. A national identity card or other documents may be requested at any time for identity verification.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. Sharing login details with third parties is strictly prohibited. If you suspect any breach of account security, notify our support team immediately. ad999 is not liable for any unauthorised use of an account.
2.4 Account Closure and Suspension
ad999 reserves the right to suspend or close any account at any time and for any reason, particularly in cases of fraudulent activity, breach of terms or illegal conduct. Users may also request closure of their account at any time.
Deposits, Withdrawals and Payments
3.1 Deposit Rules
- The minimum deposit amount on ad999 is ৳300.
- Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
- You must use your own mobile banking or bank account when making a deposit. Deposits from third-party accounts are prohibited.
- After a successful deposit, the balance is generally added to your account instantly.
3.2 Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally processed within 30 minutes to 3 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Identity verification may be required before a withdrawal is approved.
- Withdrawals cannot be made before active bonus wagering requirements are met.
3.3 Currency and Conversion
All transactions on ad999 are conducted in Bangladeshi Taka (BDT / ৳). Applicable exchange rates may apply for transactions in foreign currencies. If any transaction fee applies, it will be communicated in advance on the relevant page.
Bonus and Promotion Terms
4.1 Welcome Bonus
A 100% bonus on the first deposit is available on ad999, up to a maximum of ৳5,000. A minimum deposit of ৳300 is required to receive this bonus. To withdraw the bonus, a wagering requirement of 10 times the total bonus amount must be completed.
4.2 Bonus Usage Terms
- Each bonus offer may have its own terms — these must be read separately.
- Multiple bonus offers cannot be used at the same time unless explicitly permitted.
- If any fraudulent activity or misuse is detected in relation to a bonus, the bonus and associated winnings will be cancelled.
- Bonuses are generally valid for 7–30 days — as stated in the details of the specific offer.
- ad999 reserves the right to modify or cancel any bonus at any time.
4.3 VIP and Loyalty Program
The ad999 VIP program has four tiers: Bronze, Silver, Gold and Platinum. Members can advance to higher tiers through regular activity. Weekly cashback is available at each tier: up to 0.4% at Bronze, up to 0.8% at Silver, up to 1.1% at Gold and up to 1.5% at Platinum. VIP benefits are subject to change.
Gaming Rules and Fair Play
5.1 Gaming Environment
All games on ad999 are operated to ensure fair and random outcomes. The rules of each game are described in detail within the game's own description. If a technical fault in any game results in an abnormal outcome, that round will be considered void.
5.2 Prohibited Activities
- Using any software, bots or automated methods in games is prohibited.
- Exploiting any fault or vulnerability in the game system and sharing it with others is prohibited.
- Using multiple accounts to take advantage of bonuses or offers is strictly prohibited.
- Colluding with other members to manipulate games is prohibited.
- Using the platform for any money laundering or illegal transfer of funds is prohibited.
5.3 Dispute Resolution
If a dispute arises regarding a game outcome, contact our support team via live chat or email. The records of the ad999 technology system will be considered final. If any bonus or winnings are credited to an account by mistake, the member is obligated to return them.
Privacy and Data Protection
6.1 Data Collection and Use
ad999 takes the highest technical measures to protect users' personal information. All data is kept secure through SSL encryption technology. Your information is used only for the purpose of operating the service and is not sold to third parties. For more details, please read our Privacy Policy.
6.2 Cookies and Tracking
Cookies are used for the proper operation of the platform. Users can manage cookies in their browser settings, though some features may become limited as a result.
Responsible Gaming Policy
7.1 Age Restriction
ad999 is for users aged 21 and above only. We take the utmost precautions to protect minors. We may request documents at any time to verify age.
7.2 Limit-Setting Features
We encourage all members to enjoy gaming responsibly. If needed, you can contact our support team to set deposit limits, betting limits or arrange a temporary break. For more information on gaming addiction, please visit our Responsible Gaming page.
Limitation of Liability
8.1 Service Guarantee
ad999 strives to provide uninterrupted service, but service may be temporarily disrupted due to technical issues, maintenance or unforeseen circumstances. ad999 will not be held liable for any loss arising from such situations.
8.2 Third-Party Technology
Game software used on the platform is supplied by third parties such as Pragmatic Play, JILI, PG Soft and Spribe. ad999's liability for technical faults attributable to these providers is limited.
8.3 User Responsibility
You are solely responsible for all activities and transactions carried out on your account. Report any unauthorised activity or suspicious situation to our support team immediately.
Legal Provisions and Governing Law
9.1 Applicable Law
These terms and conditions will be governed by applicable law in their interpretation and enforcement. Any disputes will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled through the appropriate legal process.
9.2 Changes to Terms
ad999 may update these terms at any time. Members will be notified of significant changes where possible. Continued use of the platform after any changes will be considered acceptance of the new terms. It is recommended to revisit this page regularly to stay informed of updates.
9.3 Contact
If you have any questions about these terms, please contact our support team. We provide 24/7 support in Bengali via live chat. To reach us by email, write to: [email protected]
Have a question? We are ready to help
If you have any difficulty understanding the terms and conditions, our 24/7 Bengali support team is always here for you.